**Job Summary: ERP/CRM Business Analyst at CloudSaber**

At Cloudsaber, we are seeking a detail-oriented and strategic ERP/CRM Business Analyst to join our dynamic team. In this role, you will be responsible for analysing and optimising our enterprise resource planning (ERP) and customer relationship management (CRM) systems to enhance operational efficiency and drive business growth. You will collaborate with cross-functional teams to gather requirements, identify process improvements, and implement solutions that align with our organisational goals.

The ideal candidate will possess a strong understanding of ERP and CRM systems, excellent analytical skills, and the ability to translate business needs into technical specifications. You will play a key role in ensuring that our systems effectively support our business processes and enhance user experience. Your insights will be crucial in guiding decision-making and fostering a data-driven culture within CloudSaber.

Key responsibilities include conducting needs assessments, documenting business requirements, performing data analysis, and providing recommendations for system enhancements. You will also be involved in user training and support, ensuring that stakeholders are equipped to leverage our ERP and CRM tools effectively.

Join us at Cloudsaber to make a significant impact on our business operations and contribute to our mission of delivering exceptional solutions to our clients.